Grow your career with Remco! A leader in the warehousing & distribution industry as a Credit & Collections Coordinator at our head office, managing Credit & Collections and maintaining Accounts Receivable.
An excellent opportunity to join a growing team in an exciting & fast paced industry!
Roles & Responsibilities
- Manage assigned Major Accounts: collections, payment reconciliation, follow-up on outstanding items, working with internal and external customers including third party freight auditing companies to bring to resolution/payment.
- Contact customer as per the daily schedule.
- Accurate set up of all new accounts in Truckmate, QuickBooks and Datatax, including adding to the New Account list for collection purposes.
- Process Credit Card payments: online processing, update shipment/account, notify appropriate parties in urgent situations, maintain daily pre-authorized payments
- Process daily deposit, wires, electronic fund transfers and download EDI remittance file
- Apply to the appropriate customer account , invoice or freight bill, ensuring reconciliation of the batch before it is posted
- Analyze customer accounts at the time of payment application for any skipped, partial payments or customers errors. Contact customers immediately to discuss any remittance discrepancies if back up isn’t provided
- Cash application investigation, correction if needed and making approved adjustments on account
- Once Credit Application is approved, create customer profile on database ensuring customer’s profile is accurate and all concerned parties are made aware of the account details
- Maintain a spreadsheet of all new accounts for the first year of business to ensure that our payment terms are being adhered to.
- Contact customers to collect past due amounts on new accounts , identify any reasons for non-payment and develop plans with manager to resolve
- Document conversation with customer in the note section of the customer account. Track and follow up on customer’s commitments
- Assist with resolving customer queries including communicating effectively with internal departments to obtain correct information and respond to the customer in a timely fashion
- Complete any duties/special projects assigned accordingly
- Weekly Bank Run
- Maintain, update, and create forms and template documents in Excel, Word, PDF and Outlook
- Cash entry/application & payment reconciliation, general collections, deposit preparation
- Able to manage multiple projects simultaneously to meet tight deadlines in a fast paced environment
- Additional duties as assigned by Supervisor
Requirements & Qualifications:
- 3-5 years Credit/Collections and AR experience
- Post-Secondary education, degree and/or credit designation (CCP) or current enrollment
- Intermediate to advanced knowledge of Excel especially pivot tables and macros
- Possesses a customer focus attitude and the ability to listen to customer needs
- Effective collection skills with a proven track record for reducing DSO
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- General understanding of accounting principals
- Positive, can do attitude and exceptional organizational skills a must
- Working knowledge of SAP, Quick Books or Truckmate is an asset
For over 50+ years Remco has built a solid reputation across Canada as the innovative leader in warehousing & distribution with locations in Montreal, Toronto, and Vancouver and a distribution network that reaches Canada's retail stores and outlets on a scheduled basis.
What distinguishes the Remco team most is the can-do attitude and flexibility of our people. Each member of our team takes personal pride in helping our clients gain momentum towards greater success.
Are you ready to take the next step in your career with us? Send us your resume, we would love to hear from you!
At Remco we act with Integrity. Our workplace is built on mutual respect and inclusion. We know that diversity of experience has led to success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.
If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.